FAQ
Questions teachers actually ask.
Short version: you store your class once, one tap sends the packet on a sick morning, student names are initials by default, and the Pass is $60 a year — $39 during the launch offer. The longer answers are below.
What is SubPacket?
SubPacket is a web app that remembers your class. You store your schedule, seating, routines, dismissal and emergency lessons once — with Patty, the AI assistant who does the typing — and on a sick morning, one tap builds your complete sub packet and sends it to your school office.
How does it work on a sick morning?
You open SubPacket, tap "Build & send my packet", and go back to bed. The packet is assembled from your saved class — at-a-glance summary first, then your classes in bell order, seating, dismissal, the work, and a today-only note if you add one — and emailed to your office as a PDF plus a no-login link your sub can open.
What does it cost?
Setup and your first packet are free. The SubPacket Pass is $60 a year and makes everything unlimited — every class, every packet, the content engine, and the monthly freshness reminders. A founding price of $39 a year is available as a limited-time launch offer, and founding members keep $39 every year they stay subscribed.
Are student names kept private?
Yes. Student names are initials by default, and last names never appear anywhere — if a full name is pasted during setup, it is shortened automatically and you are told. If you prefer first names on one class's roster so your sub can call kids by name, that is your choice per class, shown as first name plus last initial. No student photos, no health records.
I teach college. Does this work for professors?
Yes. Professors get a cover packet instead of a sub packet: it leads with a note to your department chair, a brief for your TA or covering colleague, and a ready-to-post announcement for your students, plus your banked session materials.
What if my class info changes mid-year?
Seating charts and rosters change constantly, so SubPacket checks in monthly with one email: tap "still right" if nothing changed, or tell Patty in one sentence — "Period 3 moved to the library" — and it files the update under the right class. Any edit you make also counts as confirming your info is current.
Can my sub write back to me?
Yes. The packet link includes a short report-back form — no login needed — where your sub leaves what got done and anything you should know. It lands in your inbox and in your packet history.
I'm a specials teacher on a rotation. Does it handle that?
Yes. Each class carries its own bell/period, schedule and roster — a specials teacher can store every class she sees across the rotation — and each packet can be tagged with the day it is: a rotation day 1–6, an A day, a B day, an early dismissal or an assembly day, so the sub knows which version of the day they are walking into.
Does the packet work with Frontline?
Yes. The packet is emailed to your office as a print-ready PDF, which is also the file you attach to your absence in Frontline or a similar system. SubPacket does not log your absence for you — it hands you and your office the complete packet to attach.
Where does the work in the packet come from?
From you first: lessons you banked, and pages the built-in activity bank generates for your grade, subject and current unit, with answer keys. On the Pass, an AI fill can also expand your own short lesson notes into a runnable plan. Nothing is copied from other teachers' materials, and if a class has no work stored, the packet says so rather than inventing some.
Is SubPacket a district system?
No, and it never will be. It is a tool you own yourself: your data is yours, you can export or delete it at any time, and nothing connects to your district's systems.
What does "unlimited" actually cover?
Your own classes and courses, your own packets, all year — including multi-day absences. One pass is one teacher; it is not a whole-school licence, and there is no per-packet or per-class charge on top.
How do I know the office actually got my packet?
The packet page carries a "For the office" strip with a one-tap "Got it" button. The first time the office taps it, you get one email — and the packet's status in your history flips to "Office confirmed." Until then it honestly reads "waiting for the office to confirm," so you're never left guessing from your sickbed. It works on every packet, including your free one.
I'm out the same time every week. Can SubPacket handle a recurring absence?
Yes — on the Pass, you can set a standing absence (a weekly therapy appointment, a standing PD afternoon, a seminar someone covers). SubPacket never sends anything silently: that morning it emails you that your packet is ready, and it only goes out when you confirm with one tap.
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